Store Policies

Thank you for shopping with us! Please take a moment to review our store policies before placing your order.

Order Cancellation Policy

Please note that all orders are final once submitted. We are unable to make changes or process cancellations after an order has been placed. We ask that you double-check your cart and ensure you're ready to proceed before completing your purchase.

Please also make sure that your shipping address and email are entered correctly at checkout, as all confirmation and tracking information will be sent to the email provided.

 

Returns & Refunds

All sales are final. Due to the nature of our products, we do not accept returns or offer refunds. Please ensure you read product descriptions carefully before purchasing.

Please note that scent is highly subjective and may be experienced differently by each individual. Some scents are naturally lighter or more subtle than others, and individual sensitivity to fragrance can vary greatly—what may be noticeable to one person may be undetectable to another.

As such, we do not offer refunds, returns, or exchanges based on personal perception of scent. All purchases are final.

We encourage customers to read product descriptions carefully and, when available, sample products prior to purchase to ensure satisfaction.

Thank you for understanding and supporting our commitment to quality and consistency.

Damaged Items

If your order arrives damaged, we sincerely apologize for the inconvenience. We are happy to replace damaged items under the following conditions:

  • You must contact us within 3 days of receiving your order.

  • Please provide clear photo proof of the damaged item and packaging.

  • Once verified, we will send you a replacement at no extra cost.

    Defective Product Policy

    All defects related to pumps or bottles must be reported via email within 3 Days of Delivery. Reports must include proof of the defect (e.g., photos or videos) in order to be eligible for a replacement part.

    We are not responsible for any issues or defects reported after 3 days from the delivery date if no prior notice was given within the stated time frame.

    Fragrance Disclaimer

    Please note that while our scents are inspired by popular fragrances and may share many of the same notes, they are not identical to the originals. By "similar," we mean they carry comparable fragrance profiles and may smell closely related — but they are not exact duplicates.

    Seventy-Four & Co. does not claim affiliation with, nor do we represent or distribute, any original designer or brand fragrances. Our interpretations are independent creations intended to provide a similar scent experience.

    We highly recommend purchasing samples before committing to full-size products, especially if you’re seeking a near match to a specific fragrance. As scent perception is subjective and we do not guarantee a 1:1 match, we do not offer refunds or replacements for fragrances that do not meet expectations based on the original.

    Due to the nature of our handmade, natural products, we do not offer refunds or accept returns. All sales are final.

    Cloudiness may also appear in some oils. This is completely normal and expected with our natural formulation. While some products use synthetic additives to maintain a clear appearance, we intentionally avoid these ingredients to stay true to our commitment to clean, skin-safe, and natural formulations.

    By purchasing from us, you acknowledge and accept these natural variations as part of our product’s integrity and formulation.

    Thank you for understanding and supporting our handcrafted creations.

Shipping & Delivery

Our processing and shipping turnaround time is 3–10 business days.
Please ensure all shipping information is correct at checkout. We are not responsible for delays, delivery errors, or lost packages caused by incorrect addresses or carrier issues.

Contact Us

If you have any questions or concerns about your order, please don’t hesitate to reach out through our contact form or email us at customerservice@seventy-fourco.com

Allergies and Sensitivities

Please review product ingredient lists carefully before use. We are not responsible for any allergic reactions or skin sensitivities. If you have known allergies or sensitive skin, consult your healthcare provider before using our products.

Shipping and Handling

We ship within The Continental US. Processing time is typically 3-10 business days, with delivery times varying based on location and shipping method.